Whilst the changing behaviours of patients in hospital can be caused by any number of reasons, one of these of course is due to dissatisfaction. This also occurs in some children when they are in hospital and can often be well misunderstood as to why it occurs and how it is managed. There are also adults; whether they are staff or families of patients, who may exhibit escalated behaviours. Christie and Kathy share their experiences and expertise around this topic.
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