Quality Matters: Something goes wrong. What happens next? Part 2 of 2 (Dr Ruth Armstrong)

This podcast is the second in a two-part series about what happens when something goes wrong in the delivery of healthcare. Dr Ruth Armstrong is a neonatologist at the RCH. Together we’ll attempt to unravel the impact on staff and families when things don’t go to plan. She will also share her personal reflections about being involved in a critical incident herself.

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